Regional Technical Services Manager

Due to a long standing member of staff retiring next year, we’re looking for someone to join our Technical Services team at Altro as a Regional Technical Services Managers, covering the London area. If you’re hands-on, love solving problems, and enjoy working with people, this could be a great fit.

The role is full time and will involve supporting our customers with technical advice, training, and site visits. You’ll be the face of Altro out in the field, making sure our products are installed properly, helping contractors get the best results, and feeding back ideas to our product development teams.

The role will involve:

• Visiting customer sites to offer technical support and advice
• Running training sessions for contractors (on-site and sometimes classroom-based)
• Supporting big installations and helping resolve any issues
• Demonstrating our products at events and customer meetings
• Working closely with our sales and product teams to share feedback and ideas
• Occasionally supporting our European team and joining calls with colleagues in the US and APAC

We're looking for:

• Someone with solid experience installing flooring and walling products
• Great communication and presentation skills
• Organised, proactive, and happy to travel around the region
• A team player who’s also confident working independently
• Someone who’s curious, creative, and always looking for ways to improve

If you’ve worked with Whiterock or similar products, that’s a bonus, but it's not essential.

As well as an exciting opportunity and a competitive salary, what do we have offer? 

• Hybrid working (minimum of 3 days a week on site)
• Car allowance
• Private medical cover via our supplier BUPA
• Starting holiday entitlement of 25 days, with the option to buy more
• Defined contribution pension scheme
• Life assurance from day one
• Occupational Sick Pay and onsite Occupational Health Service
• Confidential 24-hour life management and personal support service for you and your family
• Enhanced family-friendly benefits, including Maternity, Paternity, and Shared Parental Leave
• Free eye tests for all employees
• A paid day off each year for volunteering
• Free car parking at all our sites
• Long service awards
• Learning and Development support, regardless of your career stage
• Various social events, including the company Christmas party
• Retirement advice and support

So who are Altro? A leading European manufacturer and supplier of premium flooring and wall cladding systems for construction and transport. We have been going strong since 1919! Family owned and run, we share family values; we care about you, each other and what we do.

Head to our Life_at_altro and Life_at_Autoglym Instagram pages to find out more about #LifeAtAltro #LifeAtAutoglym, and #ThePeopleBehindTheProduct

Everyone is welcome at Altro for who they are, no matter what their background is or how they identify.  We appreciate that everyone is different and with that diverse uniqueness we can all thrive.   “We don’t want you to just work here.  We want you to belong here.”

Sounds like a great opportunity? Click apply today! We can’t wait to hear from you!